Account & Data
Delete your account or data
You can delete individual entries at any time without affecting the rest of your account, or permanently delete your whole Norvayo account and all associated data — either directly in the app, or by requesting it here if you no longer have the app installed.
Delete individual data
To delete a single tracked entry without touching anything else in your account:
- Open Norvayo and go to History.
- Tap the entry you want to remove.
- Tap Delete this event, and confirm.
The entry is removed immediately, everywhere it's synced — including on any other device signed into the same account. If you've shared it in a Circle, removing your own post from the shared activity feed works the same way, from that entry's Remove control.
Delete your whole account
- Open Norvayo and sign in.
- Go to Settings → Account → Manage Account.
- Tap Delete Account, and confirm.
Without the app
If you've uninstalled Norvayo or can't sign in, email us from the address on your account and we'll process the deletion for you.
support@norvayo.comWe'll confirm once it's done, typically within a few business days.
What gets deleted
Deleting your account permanently removes, immediately and without a recovery period:
- Your account (email, password)
- Your synced tracking history, quit-plan settings, and earned badges
- Your Circles data — display name, shared progress, encouragements, and check-ins visible to others
This cannot be undone. If you'd like a copy of your data first, export it from Progress → Export Your Data before deleting.